Privacy Policy

Introduction

Welcome to PawHaven's Privacy Policy. This document outlines how we collect, use, and protect your personal information when you visit our website or use our services.

At PawHaven, we are committed to protecting your privacy and ensuring the security of your personal data. We value transparency and want you to understand our practices regarding your information.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and address provided when you contact us, make a donation, or apply for adoption.
• Usage Data: Information about how you interact with our website, including pages visited and time spent on the site.
• Device Information: Data about the device you use to access our website, such as IP address, browser type, and operating system.

How We Use Your Information

We use the collected information for the following purposes:

• To process adoption applications and match dogs with suitable homes
• To respond to your inquiries and provide customer support
• To process donations and provide tax receipts
• To send newsletters and updates about our shelter (with your consent)
• To improve our website and services
• To comply with legal obligations

How We Protect Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data storage and encryption
• Regular security assessments and updates
• Limited staff access to personal information
• Employee training on data privacy and security

Compliance and Data Protection

At PawHaven, we are committed to ensuring full compliance with all applicable laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We prioritize the protection of your data and privacy, implementing industry-standard security measures to safeguard your personal information.

Data Collection and Usage

We collect, store, and process personal information strictly in accordance with legal requirements and ethical standards. Our data-handling practices are regularly reviewed to maintain compliance with evolving regulations and industry best practices.

Transparency and Accountability

Transparency is at the core of our operations. We clearly outline how your data is collected, used, and stored. Our policies reflect our ongoing efforts to maintain compliance and accountability.

User Rights and Choices

As part of our commitment to compliance, we respect your rights to access, update, and delete your personal information. You can request data modifications or removals by contacting us at [email protected].

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following cases:

• Service providers who assist us in operating our website and conducting our business
• Legal authorities when required by law or to protect our rights
• In the event of a merger, acquisition, or sale of all or part of our assets

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last Updated" date.

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about our Privacy Policy or data practices, please contact us at: